Courtyard Waterloo St Jacobs Hotel

ex. Best Western Waterloo

50 Benjamin Road East, Waterloo, Canada, N2V 2J9  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Courtyard Waterloo St Jacobs Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

24-hour reception

24-hour business center

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Spa center

Overview

The comfortable 3-star Courtyard Waterloo St Jacobs Hotel is set in the theater district of Waterloo. Since 1998, it has been hosting guests in the tourist center of Waterloo.

The hotel is located in a market area of Waterloo, close to Joseph Schneider Haus, St. Jacobs Vistor Center and The Museum. The city center is 4 km away from the hotel.

Courtyard Waterloo St Jacobs Hotel offers a beautiful view to its guests.

The property enjoys convenient location within a 20-minute drive to Kitchener-Waterloo Regional airport.

Rooms

Guests of Courtyard Waterloo St Jacobs Hotel can make use of a wardrobe, a personal safe, a storage space, free wireless internet and multi-channel TV. In-room self-catering facilities include a fridge, a microwave and coffee/tea makers.

Eat & Drink

Breakfast is served in the café each morning. The lounge restaurant provides special meals. Guests can dine at Scooter's Cafe, about 150 meters away from the property.

Services

The hotel offers car and limousine rental services on site.

Relax

Ski facilities feature ski rental and a ski storage room. Active guests will benefit from an exercise room and a fitness centre available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of rooms:   118.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Souvenir shop
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Fireplace
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • City shuttle service
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Television in lobby
  • Spa center
  • Sauna
  • Jacuzzi

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries
  • Toilet

Self-catering

  • Refrigerator
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
Show big map »

Hotel Address:

50 Benjamin Road East, Waterloo, Canada, N2V 2J9

Get directions
City Center
  • Waterloo
    3.2 km
Airports
  • Bus stop
    4.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    118

Hotel Awards

CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Canada

Use Badge

Rooms and availability

Standard Room
Bed type: 1 Super King-size bed and 1 Sofa bed or King-size bed
Size: 31 m²
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Studio
Bed type: King-size bed
Size: 31 m²
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— Less information+ More information
Superior Double Room
Bed type: King-size bed
Size: 40 m²
Check Prices
— Less information+ More information

How to reach hotel

hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
Show big map »

Hotel Address:

50 Benjamin Road East, Waterloo, Canada, N2V 2J9

Get directions
City Center
  • Waterloo
    3.2 km
Airports
  • Bus stop
    4.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    118

Hotel Awards

CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Canada

Use Badge

Courtyard Waterloo St Jacobs Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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Local attractions

  • St. Jacobs Vistor Center - 3.6 km
    1406 King Street North, St. Jacobs
  • Waterloo Park - 4.2 km
    Westmount Road North, Waterloo
  • Joseph Schneider Haus - 8.4 km
    466 Queen St South, Kitchener
  • Laurel Creek Conservation Area - 3.9 km
    625 Westmount Rd., Waterloo
  • The Museum - 8.2 km
    10 King Street West, Kitchener
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    118

Hotel Awards

CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Canada

Use Badge

Hotels nearby
Comfort Inn Guelph
2 stars
22 km
Delta Guelph Hotel
4 stars
27 km
Days Inn Guelph
2 stars
28 km

Courtyard Waterloo St Jacobs Reviews

Guest reviews are submitted by our customers after their stay at Courtyard Waterloo St Jacobs

Average guest rating

8.4out of 10
Superb
Based on 15 reviews

Guest reviews

  • Older travelers
    8.2

    Enjoyed the location and ease of getting out of the city Market and outlets were excellent Close to eating areas Very quiet even though the hotel was fully booked

    Perfer other choices than starbucks coffee Breakfast chices limited but great to have the coffee shop on site

  • Group of friends
    7.4

    it was close to market and the outlet mall very beautiful locatation and the staff were friendly all in all a very good experience

    price of room (single mom) need i say more

  • Single
    9.6

    The staff were very friendly during my entire 4 night stay. The room attendants were very thorough when cleaning my room. Nice design/decor with the recent renovations.

  • Family with children
    10.0

    friendly people excellent helpful staff they making the best of what is available resources beautiful nature

  • Family with children
    9.2

    Very Nice Hotel as it was new and very well done in decor and amenities. There was a little door problem with our room and the staff gave us complimentary breakfast vouchers (which were not part of the rate)

    It would have been nice to have complimentarybreakfasts included in the rate.

  • Older travelers
    7.0

    the beds

    attempt at lack of service , re room cleaning

  • Older travelers
    9.4

    Close to Farmer's Market and Outlet Mall

    Breakfast was not included in all room prices

  • Older travelers
    7.0

    The location was amazing. The rooms were great, and the staff was friendly.

    I didn't like the restaurant at all. Last time we stayed there we got a continental breakfast. The restaurant was pricey and the food wasn't really great. (We had just stayed in Stratford and enjoyed an amazing restaurant at our hotel. This one did not compare in the slightest. A continental breakfast would have been better.) I also didn't like the additional charge for booking on-line. At least I assume it was for booking. It was attached to each room (we had booked two, one for my mom and her friend), for each night. It was for almost $5.00 each time. Little things like that bug me. We had stayed here before and liked it. Next time we will try the soon-to-be-opened Holiday Inn Express.

  • Group of friends
    9.4

    The staff was very pleasant. My friend and I enjoyed the breakfast. The beds were very comfortable.

    For the money I paid, I expected at least a hottub or pool. I didn't like that we would have to go down the road to use another one. I thought it to be pricey. I've stayed in a lot of different places and I don't think it's right to raise the price for the area

  • Single
    6.6

    Quiet

    Food for breakfast (very limited choice, poor quality)

  • Group of friends
    10.0

    The gals at the front desk were very helpful and friendly! Our room was very clean and inviting! The main lobby was so well decorated, after breakfast we sat and finished our coffee by the fire...nicely done!

    I have to say that breakfast wasn't enjoyable. I'm not a fan of Starbucks coffee(too strong),however the server suggested adding more water to the cup.The eggs were very runny and lacked taste! Also, squirting ketchup from a packet...really??

  • Family with children
    5.0

    Front desk staff were pleasant and helpful Nice to have guest laundry and complimentary laudry items Housekeeping were pleasant and apologetic but see comment below The gym

    To preface my comments: I fully understand that my stay over the Christmas week was a low capacity period and this is a small town and not a metropolitan city so that it only makes business sense that the services available will be reduced and employees will want to spend time at home. However that said:- - bistro hours are too restricted especially for breakfast and the unavailabilty of the gridle option was not good. This meant that I had to go outside for breakfast - because we were on vacation we did not have to leave our room before 11am which I daresay is not an unreasonable hour. We were interrupted everyday by housekeeping trying to get off early( i understand they do not want to hang around but we are the guests and it is to our schedule that housekeeping must work not the other way around). Perhaps their shift hours should be modified ( a later start) at low capacity times. Furthermore there was no door hanger to say whether the room was ready to be made up so that we could hang it out to suit our needs. We want service so hanging up a tag with no service today does not give guests a proper option.

  • Family with children
    10.0

    Location

    Missed Best Western included breakfast.

  • Couple
    6.6

    Simple and quick, comfortable

    Rooms very dry; we could see through the new rug and wall paper that this was a best western previously. New furniture looked tacked-on and no integrally designed spaces. Finishes in bathroom looked cheap; no safe in the room; closet at the furthest point in the room and not at the entry so you need to walk through the room before you can take off your shoes; limited restaurant - order at the counter. With a Starbucks in the restaurant the hotel could have made abetter effort to the coffee they provide in the room which was awful. Don't call this a 4 star hotel.

  • Older travelers
    8.2

    It was handy to all the things we wanted to see and do. It was clean and quiet. Breakfast was good except for the sausage. Liked the convenience of the check out was great.

    didn't like the price of the scotch at the bar, didn't like the margarita--to sour. Sausages on the breakfast in the morning had a very funny taste to them.

How to reach hotel

hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
Show big map »

Hotel Address:

50 Benjamin Road East, Waterloo, Canada, N2V 2J9

Get directions
City Center
  • Waterloo
    3.2 km
Airports
  • Bus stop
    4.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    118

Hotel Awards

CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Canada

Use Badge