Courtyard Waterloo St Jacobs Hotel

ex. Best Western Waterloo

50 Benjamin Road East, Waterloo, Canada, N2V 2J9  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Courtyard Waterloo St Jacobs Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Steam bath

Jacuzzi

 Breakfast
 Food/Drinks

Restaurant

Bar/Lounge area

Overview

Courtyard Waterloo St Jacobs Hotel is placed in a market area of Waterloo in the vicinity of The Museum, Waterloo Park and Joseph Schneider Haus. Built in 1998, the lovely hotel was renovated in 2012.

The property is set 5 minutes' walk away from St. Jacobs Schoolhouse Theatre, St. Jacobs Country Playhouse and Laurel Creek Conservation Area. Nestled in the theater district and 4 km from the city center.

Courtyard Waterloo St Jacobs Hotel is within a 20-minute drive to Kitchener-Waterloo Regional airport.

Rooms

Courtyard Waterloo St Jacobs Hotel offers 118 guestrooms appointed with a closet, wireless internet, heating, flat-screen TV and a fireplace with all the sights of Waterloo within easy access. All bathrooms come with free toiletries, a hairdryer and a spa bathtub.

Eat & Drink

Guests can have breakfast in the café every morning. The specialty restaurant provides special meals. A variety of coffee, wines and beers is offered in the lounge bar. Guests can dine in Scooter's Cafe located within a 5-minute walk of the property.

Services

There are car and limousine rental services on site.

Relax

Courtyard Waterloo St Jacobs Hotel offers an exercise room and a fitness center for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of rooms:   118.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • City shuttle service
  • Room service
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Breakfast room
  • Restaurant
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting room
  • Meeting/Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Spa center
  • Steam bath
  • Jacuzzi
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Sofa bed
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Microwave
  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
Show big map »

Hotel Address:

50 Benjamin Road East, Waterloo, Canada, N2V 2J9

Get directions
City Center
  • Waterloo
    3.2 km
Airports
  • Bus stop
    4.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of rooms:
    118

Hotel Awards

CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Canada

Use Badge

Rooms and availability

Courtyard Waterloo St Jacobs photos Room
Double Room
Bed type: King-size bed
Size: 31 m²
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
    Show big map »

    Hotel Address:

    50 Benjamin Road East, Waterloo, Canada, N2V 2J9

    Get directions
    City Center
    • Waterloo
      3.2 km
    Airports
    • Bus stop
      4.0 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of rooms:
      118

    Hotel Awards

    CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Canada

    Use Badge

    Courtyard Waterloo St Jacobs Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    Local attractions

    • St. Jacobs Vistor Center - 3.6 km
      1406 King Street North, St. Jacobs
    • Waterloo Park - 4.2 km
      Westmount Road North, Waterloo
    • Joseph Schneider Haus - 8.4 km
      466 Queen St South, Kitchener
    • Laurel Creek Conservation Area - 3.9 km
      625 Westmount Rd., Waterloo
    • The Museum - 8.2 km
      10 King Street West, Kitchener
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of rooms:
      118

    Hotel Awards

    CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Canada

    Use Badge

    Hotels nearby
    Days Inn - Guelph
    2 stars
    28 km
    Cities nearby

    Courtyard Waterloo St Jacobs Reviews

    Guest reviews are submitted by our customers after their stay at Courtyard Waterloo St Jacobs

    Average guest rating

    8.4out of 10
    Superb
    Based on 15 reviews

    Guest reviews

    • Older travelers
      8.2

      Enjoyed the location and ease of getting out of the city Market and outlets were excellent Close to eating areas Very quiet even though the hotel was fully booked

      Perfer other choices than starbucks coffee Breakfast chices limited but great to have the coffee shop on site

    • Group of friends
      7.4

      it was close to market and the outlet mall very beautiful locatation and the staff were friendly all in all a very good experience

      price of room (single mom) need i say more

    • Single
      9.6

      The staff were very friendly during my entire 4 night stay. The room attendants were very thorough when cleaning my room. Nice design/decor with the recent renovations.

    • Family with children
      10.0

      friendly people excellent helpful staff they making the best of what is available resources beautiful nature

    • Family with children
      9.2

      Very Nice Hotel as it was new and very well done in decor and amenities. There was a little door problem with our room and the staff gave us complimentary breakfast vouchers (which were not part of the rate)

      It would have been nice to have complimentarybreakfasts included in the rate.

    • Older travelers
      7.0

      the beds

      attempt at lack of service , re room cleaning

    • Older travelers
      9.4

      Close to Farmer's Market and Outlet Mall

      Breakfast was not included in all room prices

    • Older travelers
      7.0

      The location was amazing. The rooms were great, and the staff was friendly.

      I didn't like the restaurant at all. Last time we stayed there we got a continental breakfast. The restaurant was pricey and the food wasn't really great. (We had just stayed in Stratford and enjoyed an amazing restaurant at our hotel. This one did not compare in the slightest. A continental breakfast would have been better.) I also didn't like the additional charge for booking on-line. At least I assume it was for booking. It was attached to each room (we had booked two, one for my mom and her friend), for each night. It was for almost $5.00 each time. Little things like that bug me. We had stayed here before and liked it. Next time we will try the soon-to-be-opened Holiday Inn Express.

    • Group of friends
      9.4

      The staff was very pleasant. My friend and I enjoyed the breakfast. The beds were very comfortable.

      For the money I paid, I expected at least a hottub or pool. I didn't like that we would have to go down the road to use another one. I thought it to be pricey. I've stayed in a lot of different places and I don't think it's right to raise the price for the area

    • Single
      6.6

      Quiet

      Food for breakfast (very limited choice, poor quality)

    • Group of friends
      10.0

      The gals at the front desk were very helpful and friendly! Our room was very clean and inviting! The main lobby was so well decorated, after breakfast we sat and finished our coffee by the fire...nicely done!

      I have to say that breakfast wasn't enjoyable. I'm not a fan of Starbucks coffee(too strong),however the server suggested adding more water to the cup.The eggs were very runny and lacked taste! Also, squirting ketchup from a packet...really??

    • Family with children
      5.0

      Front desk staff were pleasant and helpful Nice to have guest laundry and complimentary laudry items Housekeeping were pleasant and apologetic but see comment below The gym

      To preface my comments: I fully understand that my stay over the Christmas week was a low capacity period and this is a small town and not a metropolitan city so that it only makes business sense that the services available will be reduced and employees will want to spend time at home. However that said:- - bistro hours are too restricted especially for breakfast and the unavailabilty of the gridle option was not good. This meant that I had to go outside for breakfast - because we were on vacation we did not have to leave our room before 11am which I daresay is not an unreasonable hour. We were interrupted everyday by housekeeping trying to get off early( i understand they do not want to hang around but we are the guests and it is to our schedule that housekeeping must work not the other way around). Perhaps their shift hours should be modified ( a later start) at low capacity times. Furthermore there was no door hanger to say whether the room was ready to be made up so that we could hang it out to suit our needs. We want service so hanging up a tag with no service today does not give guests a proper option.

    • Family with children
      10.0

      Location

      Missed Best Western included breakfast.

    • Couple
      6.6

      Simple and quick, comfortable

      Rooms very dry; we could see through the new rug and wall paper that this was a best western previously. New furniture looked tacked-on and no integrally designed spaces. Finishes in bathroom looked cheap; no safe in the room; closet at the furthest point in the room and not at the entry so you need to walk through the room before you can take off your shoes; limited restaurant - order at the counter. With a Starbucks in the restaurant the hotel could have made abetter effort to the coffee they provide in the room which was awful. Don't call this a 4 star hotel.

    • Older travelers
      8.2

      It was handy to all the things we wanted to see and do. It was clean and quiet. Breakfast was good except for the sausage. Liked the convenience of the check out was great.

      didn't like the price of the scotch at the bar, didn't like the margarita--to sour. Sausages on the breakfast in the morning had a very funny taste to them.

    How to reach hotel

    hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
    Show big map »

    Hotel Address:

    50 Benjamin Road East, Waterloo, Canada, N2V 2J9

    Get directions
    City Center
    • Waterloo
      3.2 km
    Airports
    • Bus stop
      4.0 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of rooms:
      118

    Hotel Awards

    CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Canada

    Use Badge